FINBOX SOLUTIONS

Privacy policy

Last updated: 27 September 2026

This policy explains how FINBOX SOLUTIONS SAS processes the personal data you submit through this website, in accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act.

Data controller

FINBOX SOLUTIONS SAS, 13 avenue de l'Agent Sarre, 92700 Colombes, France. Contact: contact@finbox-solutions.com.

Data we collect

When you use our contact, demo or support forms: first and last name, business e-mail address, organisation, phone number (optional) and the content of your message. Audience-measurement data is collected only if you accept it (see Cookies). We do not collect any other data through this website.

Purposes and legal basis

  • Answering your request, organising a demo or a proof of concept, and handling support requests: pre-contractual measures taken at your request (art. 6.1.b GDPR).
  • Measuring the audience of this website, only if you accept: your consent (art. 6.1.a GDPR). You can withdraw it at any time.
  • Following up on a business relationship with our prospects and clients: our legitimate interest in developing our business (art. 6.1.f GDPR). You can object at any time.

Recipients

Your data is accessed only by authorised FINBOX SOLUTIONS staff. It is processed by our technical providers on our behalf: website and form hosting, e-mail and, if you accept analytics cookies, Google Analytics. We never sell your data.

Retention

Prospect data is kept for up to three years after our last contact with you. Client data is kept for the duration of the business relationship, plus any period required by law.

Your rights

You have the right to access, rectify and erase your data, to restrict or object to its processing, and to data portability. You can also give instructions on what happens to your data after your death. To exercise these rights, write to contact@finbox-solutions.com.

If you believe your rights are not respected, you can lodge a complaint with the CNIL (www.cnil.fr).

Cookies

This website does not use advertising cookies. Fonts are hosted on our own servers.

If you accept, we use Google Analytics (Google Ireland Ltd.) to measure the audience of the website: pages visited, visit duration, approximate location (country, city), device and browser type, and the website you came from. Google Analytics does not store your IP address. The data helps us understand which pages are useful; it is not used for advertising and is not combined with the data you submit through our forms.

Google Analytics sets the cookies _ga and _ga_*, which last up to 13 months. Analytics data is kept for up to 14 months. Google may transfer data to the United States under the EU-US Data Privacy Framework.

No Google Analytics cookie is set and no data is sent to Google until you click Accept in the cookie banner. Your choice is remembered for 6 months. You can change it at any time through the cookie settings link at the bottom of every page; refusing removes the analytics cookies.